AssetView License Agreement
Effective Date / Last Updated: October 13, 2026
Introduction
AssetView, LLC and/or its subsidiaries and affiliates (referred to as “AssetView", “AV", "we", "our", or "us") thank you for selecting our Services (defined herein).
Please review this License Agreement including Addendums (collectively, "Agreement") carefully. This Agreement is a legal agreement between you (“Subscriber”) and AV. By clicking “I Agree” (indicating acceptance electronically), or by installing, accessing, or using the Services, you agree to this Agreement. If you do not agree to this Agreement, you may not use the Services. We may change this Agreement at any time. If you continue to use AV after we post changes to this Agreement, you are signifying your acceptance of the new terms. The most up-to-date version of this Agreement may be accessed at any time by reloading this page or by visiting: https://assetview.com/legal.
Incorporated Terms; Conflicts; Order of Precedence. This Agreement describes the license and terms of use governing your use of the Services. It incorporates by reference: (a) the AssetView Products and Services Privacy Policy; (b) the AssetView Websites Terms of Use and Privacy Policy; and (c) Supplemental Terms.
If there is a conflict between this Agreement and the AssetView Products and Services Privacy Policy, the AssetView Products and Services Privacy Policy will control solely with respect to the collection, use, disclosure, retention, security, and other processing of (a) Personal Financial Data, (b) Personal Data, and (c) De-Identified Data (each as defined in the AssetView Products and Services Privacy Policy), provided that this Agreement governs the scope of any license rights to User Content and any post-termination access to or use of User Content, except as necessary to effectuate deletion, retention, backup cycles, or holds as described in the AssetView Products and Services Privacy Policy, and this Agreement will control with respect to all other matters, including without limitation licensing and use restrictions, pricing and payment, service modification and termination, disclaimers, limitation of liability, indemnity, dispute resolution, and governing law. If there is a conflict between this Agreement and the AssetView Websites Terms of Use and Privacy Policy, this Agreement will control with respect to the Services. If there is a conflict between this Agreement and any applicable Supplemental Terms, the applicable Supplemental Terms will control solely with respect to the specific Services, features, pricing, metering, usage limits, or data processing they address. You may be offered other services, products, or promotions by AssetView (“Other AV Services”) or by third parties, which may be subject to additional terms and conditions and fees. If the Services include Open-Source Software, the applicable Open-Source Software Licenses control solely with respect to the Open-Source Software to the extent of any conflict.
Account Creation. By creating an account or accessing or using our Services, you agree that: (a) you are at least eighteen (18) years of age; (b) you can form a binding contract with AV; (c) you are not a person who is prohibited from receiving the Services under the laws of the United States, or any other applicable jurisdiction; and (d) you will comply with this Agreement and all applicable laws and regulations, including U.S. import and export regulations.
Availability. The Services are offered to persons located in the United States. Fees are quoted and charged in United States dollars. AssetView may decline to open or to maintain an Account for a person located outside the United States, and may verify location by reference to the network address from which the Services are accessed. Nothing in this Agreement obliges AssetView to make the Services available in any other country.
Key Definitions
For purposes of this Agreement, the following capitalized terms have the meanings set forth below. Any capitalized term not defined in this Section has the meaning given elsewhere in this Agreement, in the Services, or in the applicable Product Terms.
“Account” means the Subscriber’s registered account for access to the Services, including associated credentials, profiles, settings, and any Designated Users associated with such account.
“Affiliate(s)” means, with respect to a party, any entity that directly or indirectly controls, is controlled by, or is under common control with that party, where “control” means ownership of more than fifty percent (50%) of the voting interests or the power to direct management.
“AI Allowance” means the amount of artificial-intelligence usage, measured in United States dollars, that is included in an Application Subscription for a given period, as stated in applicable Product Terms and shown in the Services.
“AI Provider” means a third party that operates an artificial-intelligence model or service that AssetView makes available within the Services to process information a User chooses to submit to an AI feature. AI Providers act as AssetView’s service providers for that processing, as described in the AssetView Products and Services Privacy Policy.
“Application(s)” means AV-provided or third-party, integrations, extensions, plugins, connectors, or other software components that add to, modify, or enable functionality in the Services, which may be offered under separate subscription terms, pricing, or Product Terms.
“Application Provider” means the legal entity (or its authorized affiliate) that provides an Application (and any related services) and is the contracting party responsible for that Application under the terms governing it. For Applications provided by AssetView, the Application Provider is AssetView LLC (or the AssetView entity identified in this Agreement).
“Application Subscription” means a subscription to a single Application, at the price and Subscription Term stated for that Application at the point of purchase. Each Application Subscription is independent: it has its own price, its own Subscription Term, its own Trial (if any), and its own cancellation. A Subscriber’s Fees are the sum of the Subscriber’s Application Subscriptions. There is no separate platform or account fee.
“AV Websites” means websites owned or operated by AssetView LLC and/or its subsidiaries and affiliates, including assetview.com and any subdomains, paths, and pages (including /legal) through which AssetView makes Services, Product Terms, documentation, pricing, or other materials available.
“Beta Features” means any alpha, beta, preview, experimental, or early-access features, functionality, tools, or services that AssetView makes available from time to time (including via the Services or AV Websites), whether labeled “beta,” “preview,” “experimental,” “early access,” or similar, and whether offered for free or for a fee. Beta Features may be modified, suspended, or discontinued at any time, may not be supported, may contain errors or inaccuracies, and are not intended for production use unless expressly stated otherwise in applicable Product Terms.
“De-Identified Data” means data that may be derived from Personal Data and/or Personal Financial Data that does not reasonably identify a User or an Account.
“Deletion Period” means the period following the end of the Term (termination of this Agreement under Section 10.7, or deletion of the Account under Section 10.10), typically not more than thirty (30) days, during which AssetView may retain and Process User Content only to: (a) provide reasonable access to export or retrieve User Content, if such access is offered; and (b) comply with applicable law or lawful requests, or establish, exercise, or defend legal claims, including to address any legal, security, fraud-prevention, dispute, or compliance hold. Section 10.10 states what is deleted at the end of it and what survives.
“Designated User” means a person to whom Subscriber elects to share access to all of or portions of a portfolio through the Services, subject to the sharing permissions selected by Subscriber and the limitations described in this Agreement and the Services. For clarity, the Subscriber controls the Account and manages Account-level settings, permissions, and rights for the Account and its Designated Users.
“Documentation” means user guides, FAQs, support articles, technical documentation, and other materials that AssetView makes available describing features or intended use of the Services, whether within the Services or on AV Websites.
“Encryption Password” means the credential created by Subscriber used to encrypt and access encrypted Personal Financial Data within the Services. It is separate from the password or other credentials used to sign in to the Services, and AssetView cannot reset or recover your Encryption Password.
“Fees” means subscription fees, usage-based fees, and any other fees or charges payable for the Services, Applications, or programs, as described in this Agreement, an Order Form, Product Terms, or AV Websites.
“Free Tier” means the access to the Services that every Account has at no charge: holding the Account, and using any Application, or any Level of an Application, that AssetView offers at no charge, subject to the usage limits stated in applicable Product Terms. Not every Application offers a Level at no charge. Creating and holding an Account costs nothing, and AssetView does not require a payment method in order to create an Account or to use the Free Tier.
“Level” means one of the subscriptions at which an Application is offered, each with its own price (which may be no charge) and its own usage limits, as stated in applicable Product Terms and shown in the Services. A Level offered at no charge is part of the Free Tier.
“Non-Paid Account” means an Account with no Application Subscription in effect, whether paid or on Trial.
“Open-Source Software" means any software components, libraries, frameworks, utilities, or code that are made available under an open-source license and that are included in, incorporated into, distributed with, or used in connection with the Services.
“OSS Licenses” means the open-source license terms applicable to any Open-Source Software included in, incorporated into, distributed with, or used in connection with the Services, including (as applicable) any license notices, attribution requirements, disclaimer provisions, source-code availability obligations, and related conditions imposed by such licenses.
“Order Form” means any ordering document, checkout flow, invoice, statement of work, activation terms, or other ordering or payment terms that identify the Services purchased, subscription term, Fees, and any applicable usage limits, and that is accepted by Subscriber (including electronically).
“Personal Data” or "PD" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) to a User or Account. Information Processed in connection with the Services by or on behalf of AV will be treated as PD to the extent it identifies or relates to a User or Account (such as contact details, authentication events, device/session identifiers, billing records, support communications, and usage telemetry).
“Personal Financial Data” or "Personal Investment Data" or “PID” means the account balances, positions, holdings, and transactions and related portfolio information associated with an Account Processed by or on behalf of AV in connection with the Services (including where such information is derived from documents or files you upload or information you enter into the Services, to the extent used to create, update, or modify accounts, balances, positions, holdings, or transactions). Information will be treated as PID to the extent it reflects or is used to create, update, or modify accounts, balances, positions, holdings, or transactions. PID may also constitute PD to the extent it is reasonably capable of being associated with, or linked to, a User or Account; however, where the AssetView Products and Services Privacy Policy provides PID-specific terms, those terms govern.
“Processed” means any operation performed on information, whether by automated means or otherwise, such as collecting, recording, organizing, storing, accessing, using, analyzing, modifying, transmitting, disclosing, sharing, generating, or deleting.
“Product Terms” means product-specific terms, packaging terms, program terms, pricing terms, and/or usage-limit terms made available through the Services or on AV Websites that apply to specific Service offerings, editions, features, or Applications, including definitions for product metering terms such as Assets, Transactions, and Connectors.
“Read-Only Mode” means the state described in Section 3.8, in which the User Content in an Application may be viewed, exported and deleted but not added to, changed, imported into, synchronized, or used with AI features.
“Recovery Kit” means the recovery material or mechanism provided by AssetView at setup intended to help Subscriber recover Subscriber's Encryption Password, which AssetView does not store and cannot reissue or reconstruct.
“Sandbox” means an environment for learning and testing only; not for use with production data.
“Services” means all AssetView services and products made available to Subscriber, including, without limitation: (a) the web application at client.assetview.com; (b) any other resources reached at the assetview.com domain and via related subdomains, paths, or pages (excluding public marketing site content which is subject to the AssetView Websites Terms of Use and Privacy Policy); (c) any installed application clients or software that access the Services (such as an offline mode, a stand-alone utility, a beta client, or an export tool); (d) application programming interfaces (“APIs”) offered by AssetView; (e) AssetView’s cloud services (“AV’s Cloud”); (f) Applications (defined herein); (g) support, customer service, and billing operations related to the Services; and (h) professional services offered by AssetView.
“Subscriber” means the individual or entity that accepts this Agreement and creates or maintains an Account for use of the Services. If an individual accepts on behalf of an entity, “Subscriber” refers to that entity.
“Subscription Term” means the subscription period selected at checkout or stated in an order form (e.g., monthly, annual), including any renewal terms.
"Supplemental Terms” means any additional terms provided separately to you for the Services, which may include product or program terms, ordering/activation/payment terms, and data processing agreements. Supplemental Terms may be made available on AV Websites, within the Services, or provided to you through other written or electronic means.
“Term” means the period during which this Agreement is in effect, beginning on the Effective Date (or, if earlier, the date Subscriber first accesses or uses the Services) and continuing for as long as Subscriber holds an Account, until the earlier of: (a) termination of this Agreement or of Subscriber’s access under Section 10.7; or (b) deletion of the Account under Section 10.10, whether by Subscriber or by AssetView. The end of a Trial or of a Subscription Term ends that Application Subscription only; it does not end the Term.
“Third-Party Product(s)” means any product, service, application, integration, tool, data feed, or other offering provided by a third party (not AssetView) that may be offered, enabled, linked, or otherwise made available through the Services or AV Websites, including Third-Party Websites and third-party Applications.
“Third-Party Website(s)” means third-party websites or online services that are linked to or otherwise accessible from the Services or AV Websites.
“Trial” or “Trial Period” means a time-limited free or discounted evaluation of a particular Application that AssetView makes available, as stated at the point of purchase, in the Services, or in applicable Product Terms. A Trial is granted per Application and, unless AssetView states otherwise, is available once per person for that Application. A Trial ends at the earlier of: (a) the expiration of the stated trial duration; (b) Subscriber’s cancellation of the Trial; or (c) AssetView’s termination of the Trial in its discretion. Unless otherwise stated in applicable Product Terms, a Trial may have limited features or usage. Expiry of a Trial without conversion ends the Application Subscription that was on trial. It does not close the Account and does not, by itself, delete User Content; Section 10.6(b) states what happens to the Application and its User Content.
“Usage” means consumption of the Services measured under the applicable Product Terms, including by reference to metering concepts such as Assets, Transactions, and Connectors, or other feature, or volume-based measures that may apply to a particular Service edition or App for AV.
"User(s)" means Subscriber and any Designated Users
“User Content” means any data, information, materials, files, text, images, audio, video, or other content that a User uploads, imports, transmits, posts, submits, stores, or otherwise makes available to or through the Services, including Personal Financial Data and Personal Data. User Content includes outputs generated through the Services for a User that are derived from that User’s User Content and provided to that User or generated at that User’s direction, but excludes De-Identified Data, aggregated statistics, system logs, audit trails, performance/usage analytics, and other operational or security data generated by AssetView.
“You” or “Your” means the Subscriber.
1. Use of the Services
1.1. Grant. Subject to your compliance with this Agreement and payment of applicable fees, AV grants to you a personal, limited, non-exclusive, non-distributable, non-sublicensable, non-transferable (except as expressly permitted in this Agreement or Product Terms), non-shareable right to access and use the Services during the Term only as expressly permitted by this Agreement and any applicable product terms on AV Websites. If AV expressly permits transferability for a specific product, the following will apply:
1.1.1 Internal Transfers Only. Your access rights are only transferable within your business entity (i.e. the business entity of the original signatory) including your parent company, departments, divisions, wholly-owned subsidiaries, and affiliates. In no case is a license granted under this Agreement transferable to any third-party outside of your business entity. Any attempt to transfer the license outside of your business entity without AV's prior written consent is a material breach of this Agreement.
1.1.2 Notification Requirement. You must notify AV in writing prior to any transfer of access rights within the entity. The notification must include: the name of the transferor and the transferee, the title of each, the name and title of the original license signatory, and the date of each transfer. You may be required to provide additional identifying information at AV's sole discretion. In addition, you will maintain accurate records of all internal transfers and make these records available to AV upon request for the purpose of verifying compliance with this Agreement.
1.1.3 Compliance. You must ensure that all Users within your business entity who receive the transferred license comply with all terms and conditions of this Agreement. You remain responsible for any breaches of the Agreement by any User within the entity.
1.1.4 Termination of Transfer Rights. AV reserves the right to terminate the transfer rights granted under this clause if the Susbscriber is found to be in violation of any terms of this Agreement or if AV has reason to suspect that a transfer does not comply with the terms of this Agreement.
1.2 Access. You accept responsibility for the confidentiality and use of any authentication method and/or credentials (e.g. user name, sign-in password, email address) that you use to register for and/or access our Services. You are fully responsible for all activities that occur on your account. You agree to: (a) immediately notify AV of any unauthorized use of, or access to, your sign-in credentials, Encryption Password, Recovery Kit, or account, or any other breach of security; and (b) ensure that you exit from your account at the end of each session. AV cannot and will not be liable for any loss or damage arising from: (a) your failure to comply; or (b) use of Services under your account.
1.3 Security; Customer Responsibilities. AssetView maintains reasonable administrative, technical, and organizational safeguards designed to protect the security, data, confidentiality, and integrity of the Services, taking into account the nature of the Services and the information processed. Additional information about our privacy and security practices may be described in the AssetView Products and Services Privacy Policy and other notices we make available. You are responsible for maintaining the security of your Account and your systems and devices that access the Services, including: (a) using strong, unique passwords, both to sign in and for your Encryption Password, and keeping all credentials confidential; (b) enabling and maintaining multi-factor authentication (“MFA”) where available; (c) promptly installing updates and security patches for your devices, browsers, and any software you use to access the Services; (d) maintaining current contact information to receive security notices; (e) promptly notifying AssetView of any suspected unauthorized access or security incident involving your Account; and (f) safeguarding your Encryption Password and Recovery Kit and storing them securely, as described in Section 1.4. AssetView is not responsible for security incidents, data loss, or unauthorized access resulting from your failure to follow these responsibilities, compromised credentials, or the security of your devices, networks, or third-party services outside of AssetView’s control.
1.4 Data Encryption Password. The Services use an encryption mechanism to protect your Personal Financial Data. As part of the Services, you create an Encryption Password, and AssetView provides a Recovery Kit intended to help you recover your Encryption Password. The Recovery Kit is provided once at setup. You should never share your Encryption Password and Recovery Kit. AssetView does not have access to your Encryption Password or the Recovery Kit. Only you control and possess your Encryption Password and Recovery Kit. You are solely responsible for downloading, storing, and maintaining access to the Recovery Kit after it is made available to you. AssetView cannot recover, reset, or restore access to your encrypted Personal Financial Data if you lose both your Encryption Password and your Recovery Kit. If you lose them, your encrypted Personal Financial Data will be permanently inaccessible, and AssetView will have no liability for such loss of access or loss of data, to the maximum extent permitted by law. You acknowledge that this encryption model prioritizes your privacy over data recovery, and you accept full responsibility for your Encryption Password and Recovery Kit.
1.5 NASDAQ Global Subscriber Agreement. As a condition of using the Services, you acknowledge that you have read and agree to be bound by the NASDAQ Global Subscriber Agreement, available at https://assetview.com/legal/NASDAQ_Global_Subscriber_Agreement.pdf (the “NASDAQ Terms”), which are incorporated herein by reference, including any amendments or updates made by NASDAQ from time to time. Subscriber (for clarity, the AssetView Subscriber) is responsible for compliance with the NASDAQ Terms by all persons who access the Services under Subscriber’s account, including any breach of the NASDAQ Terms by such persons. You acknowledge that AssetView (as “Distributor” under the NASDAQ Terms) is not an agent of NASDAQ and is not authorized to add to, delete from, or modify the NASDAQ Terms, and you agree that the NASDAQ Terms have not been modified by AssetView. Subscriber represents and warrants that it is legally eligible to enter into, and to be bound by, the NASDAQ Terms as a “Subscriber” thereunder, and that the person accepting this Agreement is duly authorized to bind Subscriber. AssetView may suspend or terminate the Services as necessary to maintain compliance with the NASDAQ Terms.
1.6 Sandbox. If AV provides you with Sandbox (defined herein) environment, you may use that environment for learning and testing only. You may not use that environment for production data. AV may, at its sole discretion at any moment, reset, remove, or change that Sandbox and there is no guarantee of data preservation.
1.7 Product Terminology; Pricing Controls. Certain terms used in the Services and referenced in AV Websites pricing, packaging, or other product-specific terms (including “Assets,” “Transactions,” and “Connectors”) are specified within the Services and/or in the applicable product-specific terms made available on AV Websites (the “Product Terms”). Unless otherwise defined in this Agreement, such terms have the meaning given in the Services or the applicable Product Terms. If there is any conflict, the applicable Product Terms control for pricing, metering, and usage limits.
2. Restrictions
2.1 Restrictions. The Services are protected by copyright, trade secret, and other intellectual property laws. You are only granted the right to use the Services and only for the purposes described by AV. AV reserves all other rights in the Services. You shall not, and shall not permit any Users of the Services or any other party to, engage in, solicit, or promote any activity that is; (a) objectionable or may be illegal; (b) violates the rights of others; (c) is likely to cause harm or damage to the reputation of AV; or (d) could subject AV to liability to third parties. Such activities include: (a) unauthorized access, monitoring, interference with, or use of the Services or third-party accounts, data, computers, systems or networks; (b) interference with others’ use of the Services or any system or network, including mail bombing, broadcast or denial of service attacks; (c) unauthorized collection or use of personal or confidential information, including phishing, pharming, spidering, and harvesting; (d) viewing or other use of any User Content that, in AV’s opinion, is prohibited under this Agreement; (e) any other activity that places AV in the position of fostering, or having potential or actual liability for, illegal activity in any jurisdiction; (f) attempting to probe, scan, penetrate or test the vulnerability of an AV system or network or to breach AV’s security or authentication measures, whether by passive or intrusive techniques; or (g) access or use of the Services for benchmarking or similar competitive analysis purposes, for publishing or otherwise making available to the public any analysis of the Service, or for the purpose of building a competitive product or service. AV reserves the right to not authorize and may terminate your use of the Services based on reasonable suspicion of your activities, business, products or services that are objectionable or promote, support or engage in any of the restricted uses described above.
2.2 Prohibitions. You acknowledge that the Services may include data subject to restrictions under export control laws and regulations administered by the United States government, or any other applicable jurisdiction. You agree that you are not prohibited from receiving the Services under the laws of the United States, or other applicable jurisdiction, and that you will not export or re-export any part of the Services, in violation of these laws and regulations, directly or indirectly. You agree you will not: (a) use, nor permit any third party to use, the Services in a manner that violates any applicable law, regulation or this Agreement; (b) provide access to or give any part of the Services to any third party; (c) reproduce, modify, copy, sell, trade, lease, rent, timeshare, or resell the Services; (d) provide the Services on a service bureau or managed services basis; (e) decompile, disassemble, or reverse engineer the Services; or (f) make the Services available on any file-sharing or application hosting service. For clarity, the prohibitions in this Section 2.2 do not apply to Open-Source Software to the extent an applicable OSS License permits such activities with respect to the Open-Source Software.
2.3 Geographic Availability; Territorial Scope; Export Controls; Sanctions
2.3.1 Geographic Availability; Territorial Scope. No information or functionality made available through the Services constitutes an offer to provide the Services in any jurisdiction where doing so would be unlawful or would require AssetView to comply with local registration, licensing, consumer, or data protection obligations that AssetView has not elected to undertake. The Services may be accessible from jurisdictions worldwide; however, such accessibility does not mean that AssetView offers, markets, or intends the Services for use in every jurisdiction. For avoidance of doubt, AssetView does not target or market the Services to individuals in jurisdictions that impose comprehensive data protection and/or cross-border transfer compliance obligations (including those commonly associated with the EU/EEA and UK) unless AssetView expressly elects to do so. In addition, access to and use of the Services is subject to Section 2.3.2 (Export Controls; Sanctions) and is not offered where prohibited by applicable export-control or sanctions laws. You represent and warrant that your access to and use of the Services will comply with this Section 2.3.1 and Section 2.3.2. You will not misrepresent your location and will not use any technology (including a VPN, proxy, or anonymization service) to circumvent applicable geographic or legal restrictions. AssetView may request additional information or require re-verification as reasonably necessary to verify compliance and may implement technical or administrative controls designed to restrict access based on geography or law. AssetView may refuse registration, suspend, restrict, or terminate access to the Services immediately if it reasonably believes you are accessing or using the Services (a) from, within, or for the benefit of any prohibited or restricted jurisdiction (i.e., a jurisdiction where the Services are not offered under this Agreement or may not lawfully be accessed or used), or otherwise in violation of this Section 2.3.1, (b) attempting to circumvent geographic or legal restrictions, or (c) if required by applicable law. AV does not represent that the Services are appropriate or available for use in all jurisdictions or countries. AV may prohibit or restrict access to the Services from any jurisdiction where the Services, User Content, or the terms of this Agreement do not comply with applicable law or where access to or use of the Services is prohibited or restricted under this Agreement. You are responsible for ensuring your User Content and your use of the Services comply with applicable law in your jurisdiction.
2.3.2 Export Controls; Sanctions. Without limiting Section 2.3.1, you represent and warrant that (a) you are not located in, under the control of, or a national or resident of any country or region subject to comprehensive U.S. sanctions or embargoes (including, as updated from time to time, those administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”)); (b) you are not identified on, and are not owned or controlled (directly or indirectly) by any person identified on, any U.S. government restricted or denied-party list (including OFAC’s Specially Designated Nationals and Blocked Persons List, the U.S. Department of Commerce Denied Persons List or Entity List, or similar lists); and (c) you will not permit any User or third party to access or use the Services in violation of applicable export control or sanctions laws. You agree that you will not access, use, export, re-export, transfer, or disclose the Services, software, technical data, or any related technology or encryption items, except as authorized by U.S. law and the laws of the jurisdiction in which the Services are accessed or used. AssetView may suspend or terminate access to the Services immediately if it reasonably determines that your access or use may violate export control or sanctions laws, or if required to do so by applicable law.
2.4 Property Rights. As between you and AssetView, AssetView (and its licensors) own and retain all right, title, and interest in and to the Services and AV Websites, including all related intellectual property rights, excluding (a) User Content, and (b) any Third-Party Products and any OSS Components included in or used with the Services, which are owned and licensed by their respective providers under their applicable terms or OSS Licenses. Any content presently displayed or made available by AssetView in the future, such as text, logos, images, music, digital downloads, and data compilations, is the property of AssetView, its affiliates, and/or its licensors and is protected by United States and international intellectual property law. AssetView’s names and logos are trademarks of AssetView. AssetView’s trademarks and logos may not be used for products or services that are not respectively manufactured or offered by AssetView, or in any way that could cause confusion in the public, or in any way that disparages or discredits AssetView. Accordingly, you agree not to reproduce, represent, extract and use in any way any or all of AssetView’s trademarks, logos, or content, except as expressly permitted in writing by AssetView.
3. Payment
For Services offered on a payment or subscription basis, the following terms apply, unless AV or its third-party affiliate notifies you otherwise in writing:
3.1 Payments. Fees are quoted and billed in United States dollars, plus any applicable Taxes. No payment method is required to create an Account or to use the Free Tier. A payment method acceptable to AV (for example a credit or debit card) is required to purchase an Application Subscription, to start a Trial that converts automatically to a paid Application Subscription, and to make any other purchase within the Services. Each Application Subscription is billed monthly or yearly, as selected at the point of purchase, and subscription Fees are billed in advance for each Subscription Term. Usage fees, where applicable, are billed in arrears at the end of the applicable period, and usage for a period is based on the peak usage during that period. Applications are priced as independent subscriptions.
3.2 Taxes. Fees and charges for the Services are exclusive of any sales, use, value-added (VAT), goods and services (GST), excise, gross receipts, or similar transaction-based taxes, duties, or government assessments (collectively, “Taxes”). You are responsible for all Taxes associated with your purchase or use of the Services, other than taxes based on AssetView’s net income, property, or payroll. If AssetView is required to collect or remit Taxes, AssetView will charge such Taxes to you and you agree to pay them unless you provide a valid, current tax exemption certificate or other documentation sufficient to support an exemption. If you are required by law to withhold or deduct any taxes from payments to AssetView, you may do so only if required by applicable law and you must (a) provide AssetView with reasonable documentation supporting the withholding, and (b) gross up the payment so that AssetView receives the full amount it would have received absent the withholding, unless applicable law does not permit a gross-up. Each party will provide the other with reasonable assistance and documentation to claim available tax exemptions, credits, or treaty benefits where applicable.
3.3 Updates. If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services. If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of the Services, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.
3.4 Renewal. Renewal, auto-renewal, billing, and cancellation terms are set forth in Section 10.5 and Section 10.6.
3.5 Trial; automatic conversion. Where AssetView offers a Trial of an Application, the following applies.
(a) What you are agreeing to. A Trial is offered for a single Application, for the duration stated at the point of purchase. Unless AssetView states otherwise, a Trial is available once per person for that Application. Starting a Trial creates an Application Subscription that is not charged during the Trial Period.
(b) It converts automatically. Unless you cancel before the Trial Period ends, the Trial converts automatically into a paid Application Subscription at the price stated at the point of purchase, and your payment method is charged for the first Subscription Term at that time and for each renewal thereafter until you cancel. Before you start a Trial, the Services will show you the length of the Trial, the date it converts, the price that will then be charged, and how to cancel.
(c) How to stop it. You may cancel a Trial at any time before it converts. Cancelling a Trial before it converts means no charge is made.
(d) What happens if you do not convert. If a Trial ends without converting, that Application’s paid features stop. Your Account is not closed and your User Content is not deleted by the Trial ending. Section 10.6(b) applies as if you had cancelled that Application Subscription and its Subscription Term had ended.
(e) Usage fees. Usage fees, including any AI usage beyond an included AI Allowance, do not accrue during a Trial unless AssetView states otherwise at the point of purchase.
3.6 Verification of Compliance; Usage Reporting. AssetView may monitor and record technical and usage data relating to your access to and use of the Services (including the number of Users, Assets, Transactions, Connectors, and other metered usage), and may use such data to administer the Services, enforce this Agreement, calculate fees, and verify compliance with applicable Product Terms and third-party data provider requirements (including the NASDAQ Terms). Upon reasonable notice and no more than once per twelve (12) months (unless a material breach is suspected), you will provide reasonable cooperation and information requested by AssetView to verify compliance with this Agreement, including confirming User counts, usage levels, and internal transfer records, and (if applicable) completing or facilitating any vendor-required subscriber certifications. Any such verification will be conducted in a manner intended to minimize disruption and will not require AssetView to access your encrypted Personal Financial Data. Where the User Content in an Application exceeds a usage limit of its Level in the ordinary course, Section 3.8 applies. If AssetView determines that you have used the Services in violation of this Agreement, you agree to promptly pay any underpaid fees and/or remedy the non-compliance, and AssetView may suspend or restrict access to the Services until the issue is cured.
3.7 Artificial intelligence usage.
(a) Included allowance. Each paid Application Subscription may include an AI Allowance for each period, as stated in applicable Product Terms and shown in the Services. Applications offered at no charge do not include an AI Allowance. Where an Application Subscription is billed yearly, the AI Allowance is granted for each month of the Subscription Term rather than once for the year.
(b) How usage is measured. AI usage is measured in United States dollars, being the cost of serving the request, and not by counting messages, documents, or features. All AI features draw on the same allowance for the period. AssetView may apply reasonable limits on how much of a period’s AI Allowance may be consumed within a shorter window, and will tell you within the Services when such a limit applies and when it next reopens.
(c) If the allowance is spent. If an AI Allowance is spent before the period ends, AI features stop until the allowance resets, and the Services will tell you when that is. AssetView may offer a one-time purchase that adds a stated amount of AI usage to your Account. Any such purchase is optional, is charged once rather than on a recurring basis, and is made only with your express consent at the time, after the Services have shown you the price and the amount of AI usage it adds. Purchased AI usage is held for your Account and may be drawn on by any of your portfolios; it may expire after the period stated at the point of purchase.
(d) Providers. AI features are performed by AI Providers engaged by AssetView as service providers. Their processing of information you submit is described in the AssetView Products and Services Privacy Policy. AssetView does not permit AI Providers to use your prompts, the information sent with them, or the outputs returned to you to train their models, except where you separately and expressly opt in.
(e) Outputs. AI outputs may be inaccurate, incomplete, or inappropriate, are provided for informational purposes only, and are not financial, investment, legal, or tax advice. You are responsible for verifying outputs before relying on them.
3.8 Usage limits; Read-Only Mode.
(a) Limits belong to a Level. Each Application, and each Level of an Application, has the usage limits stated in applicable Product Terms and shown in the Services (for example the number of financial institution connections). AssetView measures usage by the counts described in the AssetView Products and Services Privacy Policy, not by reading your User Content.
(b) When you are over a limit. If the User Content in an Application exceeds a limit of the Level it is on, for any reason, including a change to a lower-priced Level, the end of a Trial, the end of a cancelled Application Subscription, or a change to limits under Section 10.3, that Application enters Read-Only Mode. The Services will tell you which limit is exceeded and what your options are.
(c) What Read-Only Mode is. In Read-Only Mode you may view, export and delete the User Content in that Application. You may not add to or change it, import into it, synchronize it or refresh financial institution connections for it, or use AI features with it. Entering Read-Only Mode deletes nothing. It does not change what you pay: an Application Subscription you hold continues at its price and renews under Section 10.5 until you cancel it under Section 10.6(a), and no additional Fee is charged for Read-Only Mode. Where no Application Subscription is in effect, nothing is charged.
(d) How it ends. Read-Only Mode ends when (i) you subscribe to a Level whose limits your User Content fits, or (ii) you reduce your User Content so that it fits within the limits of the Level the Application is on, whereupon the Application resumes on that Level without further action from you. Where the Application offers a Level at no charge and your User Content fits within its limits, the Application continues on that Level at no charge. Where the Application offers no Level at no charge, it remains in Read-Only Mode until you subscribe or delete the User Content.
(e) Retention. User Content held in Read-Only Mode is retained on the same terms as any other User Content, and is deleted only as stated in Section 10.10.
4. User Content and Conduct
4.1 Reserved Rights. AV reserves the right: (a) to not authorize and may terminate your use of the Services based on reasonable suspicion of your activities, business products or services that are objectionable or promote, support or engage in any of the content restrictions described herein; (b) to refuse input to or remove from the Service any of the foregoing User Content, in whole or in part, that is alleged to be, or that we consider to be unacceptable, undesirable, inappropriate, or in violation of this Agreement; and (c) to disclose any information necessary to satisfy our legal obligations, protect AV or its customers, or operate the Services properly.
4.2 Prohibited User Content: AV is not responsible for any User Content, including that which you submit through the Services. You agree not to use, nor permit any third party to use, the Services to upload, post, distribute, link to, publish, reproduce, engage in, promote or transmit any of the following:
4.2.1 Illegal, fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that is excessively violent, incites or threatens violence, encourages "flaming" others or criminal or civil liability under any local, state, federal or foreign law;
4.2.2 User Content that would impersonate someone else or falsely represent your identity or qualifications, or that may constitute a breach of any individual’s privacy; is illegally unfair or deceptive, or creates a safety or health risk to an individual or the public;
4.2.3 Solicitations, chain letters, pyramid schemes, other unsolicited commercial communication or spamming or flooding;
4.2.4 Virus, Trojan horse, worm or other disruptive or harmful software or data; and
4.2.5 Any User Content that you do not own or have the right to use without permission from the intellectual property rights owners thereof.
4.3 Community Forums. The Services, and any AV Websites, may include a community forum or other social features to exchange User Content and information with other users of the Services and the public. AV does not support and is not responsible for the User Content in these community forums. Please be respectful when you interact with other users. Do not reveal information that you do not want to make public. Users may post hypertext links to content of third parties for which AV is not responsible.
4.4. Feedback. You agree that AV may use your feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising, or marketing materials. You grant AV a perpetual, worldwide, fully transferable, sub-licensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to AV in any way.
4.5 User Content Ownership; License to Process User Content.
4.5.1 Ownership. As between you and AssetView, you retain all right, title, and interest in and to your User Content, including your Personal Financial Data and any other data, information, materials, files, and content you upload to, transmit through, generate in, or otherwise make available through the Services. Except for the limited rights expressly granted in this Agreement, AssetView does not acquire any ownership interest in User Content.
4.5.2 Limited License to Provide the Services. You grant AssetView and its affiliates a limited, non-exclusive, worldwide, royalty-free, sublicensable (solely to our service providers acting on our behalf), and revocable license during the Term and any Deletion Period to host, store, reproduce, process, transmit, display, perform, and otherwise use User Content only as reasonably related to (a) provide, operate, maintain, and support the Services and any requested features; (b) prevent, detect, investigate, and respond to fraud, abuse, security incidents, and technical issues; (c) comply with applicable law and enforce this Agreement; and (d) fulfill your instructions and configurations (including syncing, importing, exporting, sharing, and generating outputs you request). For clarity, the end of a Trial or of a Subscription Term does not end this license, which continues while your Account is open, including while an Application is in Read-Only Mode. AssetView’s processing and retention practices are further described in the AssetView Products and Services Privacy Policy. Upon the end of the Term and during the Deletion Period, AssetView may Process User Content only to the extent reasonably necessary to carry out the purposes in this subsection, and as reasonably related to those purposes, including for security, integrity, support, audit logging, and completion of deletion and backup-cycle operations described in the AssetView Products and Services Privacy Policy. Section 10.10 states when User Content is deleted and what survives deletion.
5. Access to your Personal Financial Data
5.1 Financial Institution Investment Data. AV uses Plaid (or other third parties chosen by AV that offer a similar service to Plaid) to enable you to allow AV to access, download, store and display your Personal Financial Data (defined herein) from your financial institutions (e.g. Schwab, JP Morgan) for use in the Services. Plaid acts as AssetView’s service provider for that connectivity and also processes your information under its own end-user privacy policy. Your financial institution credentials are provided directly to Plaid; AssetView does not receive or store them. AV: (a) does not guarantee that you will be able to use the Services with your financial institution(s); and (b) will have no liability whatsoever for any actions or inactions on the part of the financial institution(s) resulting in your inability to use the Services to access your accounts, obtain data, download transactions, or otherwise use or access the Services.
5.2 Legal Authority. You hereby represent that you have the legal authority to access any financial institution(s)' account(s) to which you provide AV access.
5.3 Data Use. You acknowledge that in accessing your financial institution account(s) through the Services, your investment data, including your Personal Financial Data, may be collected, converted, stored in encrypted form and used by AV for the purpose of providing the Services. AV is a read-only financial dashboard designed to aggregate and display account and transaction data from third-party custodians, financial institutions, and data providers (such as Plaid). AV does not execute trades or process orders. Any investment decisions should be confirmed against the official custodian or broker records prior to execution. AV is not a system of record and does not serve as the official books and records of any broker-dealer, investment adviser, or end client. The underlying custodians and financial institutions remain the authoritative source for account balances, transaction histories, and official confirmations. Users must verify all data against official custodian statements before making investment decisions.
5.4 Permission. You acknowledge that some financial institution(s) may not permit AV or other third parties to access to your data.
5.5 Changes. You acknowledge that financial institution(s) may make changes to their websites or data services, with or without notice to you or AV, that may affect the overall performance of the Service and prevent or delay aggregation of data from such institutions.
5.6 Data Integrity. You acknowledge that AV is not responsible for the completeness or accuracy of information obtained from your financial institutions.
5.7 Separation. You acknowledge that any transactions or informational activities performed at any financial institution(s)' website are not made through the Services and AV assumes no responsibility for any such transactions or activities.
5.8 Fee Responsibility. You acknowledge that you are solely responsible for any charges, fees or costs associated with your financial institution account(s) when accessed through the Services by you or by AV.
5.9 Designated User Access. If you opt to share a portfolio including your Personal Data and Personal Financial Data with a Designated User (defined herein), for that Designated User to access the Services, that Designated User must be an independent subscriber to the Services with their own credentials. You are responsible for (a) your sharing choices and permissions; (b) ensuring you have all rights and permissions required to share the data; and (c) ensuring that each Designated User complies with the terms of this Agreement that apply to such access.
6. Personal Information
6.1 Privacy. You acknowledge that AV will process your data in accordance with the AssetView Products and Services Privacy Policy, in which is defined the scope and use of: (a) Personal Financial Data, (b) Personal Data, and (c) De-Identified Data.
6.2 Personal Information. With regard to: (a) your data; and (b) if you provide us with personal information that is not personal to you, you represent and warrant to us that:
6.2.1 You will provide appropriate notice and have obtained (or will obtain) all consents and rights necessary for us to use such information in accordance with this Agreement and the AssetView Products and Services Privacy Policy;
6.2.2 You have the appropriate legal basis, as required by applicable law, for us to: (a) use, and/or disclose the personal information in accordance with the AssetView Products and Services Privacy Policy; (b) move the data outside of the country of residence of such owner of the personal data; (c) provide the personal information to Third-Party Products that you approve; and (d) otherwise use and disclose the personal information in accordance with this Agreement.
6.2.3 Indemnification for Third-Party Personal Information. This indemnification obligation applies regardless of the legal theory upon which any claim is based. You agree to indemnify, defend, and hold harmless AV, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all third-party claims, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or relating to:
6.2.3.1 Your failure to obtain all necessary consents, authorizations, or approvals for personal information (including third-party personal information) that you provide to, upload to, or process through the Services;
6.2.3.2 Your failure to provide required privacy notices or disclosures to individuals whose personal information you provide to AV;
6.2.3.3 Your breach of any representation, warranty, or obligation set forth in Sections 6.2.1 or 6.2.2 of this Agreement;
6.2.3.4 Your violation of any applicable privacy, data protection, or consumer protection laws or regulations (including, without limitation, GDPR, CCPA, or other applicable data protection laws) in connection with personal information you provide to or process through the Services;
6.2.3.5 Claims by any individual whose personal information you provided to AV without proper legal authority, consent, or authorization;
6.2.3.6 Your sharing of portfolios, content, or personal information with any party without obtaining proper consents from affected individuals; or
6.2.3.7 Any misrepresentation regarding your legal basis for processing personal information under applicable law.
6.3 Public Content. The Services may provide you with the opportunity to share your data, User Content, or ways in which you aggregate data with other Users, other AV customers, and other third parties. When sharing any User Content, you agree not to share any information that is confidential without the express consent of those who own that confidential information. If you have the option of accessing another user's User Content, you understand and agree that the User Content is being provided by the user, and not AV, for information and guidance purposes only, and AV and such user are not responsible in any way for your use of the User Content.
6.4 Telephone Numbers; MFA; Communications Preferences. You may provide AV with a telephone number in connection with your account or through the Services. If you enable or use multi-factor authentication (“MFA”) or other phone-based security features, you authorize AV to use your telephone number to help confirm your identity and protect your account, including by sending you text messages containing one-time security codes and other security-related messages. These messages may be sent using an automated system. Message and data rates may apply. AV may also use your telephone number to send non-marketing communications that are reasonably necessary to provide the Services or that you request, such as account alerts, security notifications, sign-in-password-reset assistance, service-related notices, and to fulfill requests you submit through the Services. Where required by law, AV will provide reasonable methods to manage these communications; however, opting out of certain service-related messages may limit AV’s ability to support or secure your account. Marketing texts/calls are optional. AV will not send automated marketing text messages or pre-recorded marketing voice messages to your telephone number unless you provide your separate, express consent. You may withdraw marketing consent at any time by following the opt-out instructions in the message (for example, replying STOP to a text) or by using any other method we make available. Consent to receive marketing communications is not required to use the Services. You are responsible for obtaining and maintaining a compatible mobile device, internet access, and any required software, and for any fees charged by your mobile carrier or telecommunications provider.
6.5 Social Media Sites. AV may provide experiences on social media platforms such as Facebook®, Twitter® and LinkedIn® that enable online sharing and collaboration among anyone who has registered to use them. Any User Content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those platforms. Please refer to those social media platforms to better understand your rights and obligations with regard to such content.
6.6 Communications. AV may be required by law to send you communications about the Services or Third-Party Products. You agree that AV may send these communications and other communications or notices that AV is required to or opts to send to you by one or more of the following methods: (a) via email; (b) via telephone or text message; or (c) by posting them on AV Websites.
7. Third-Party Products and Services
7.1 Third-Party Services and Products. AV Websites and the Services may tell you about or offer you products and services from third parties who are not affiliated with AV (collectively, Third-Party Products) and/or provide access or links to Third-Party Websites. These Third-Party Products include Applications that modify or create additional functionality in AV. Third-Party Products may have additional terms and conditions and fees that apply. If you decide to use any Third-Party Products or access any Third-Party Websites, you are solely responsible for your selection and for reviewing any separate product terms, website terms, and privacy policies. AV is not affiliated with Third-Party Products or Third-Party Websites and does not endorse or recommend Third-Party Products, even if such products are marketed or distributed via our products, website(s), or otherwise associated with AV. You agree that the applicable third parties, and not AV, are solely responsible for the Third-Party Product’s performance (including technical support), the content on their websites, and their use or disclosure of your data. AV will not be liable for any damages, claims, or liabilities arising from third parties, Third-Party Products, or Third-Party Websites. AV may update, remove, or change the availability of Third-Party Products at any time, and AV does not control Third-Party Products or Third-Party Websites. You agree that you will: (a) comply with all applicable laws, regulations, and ordinances; (b) not use Third-Party Products in any manner that would infringe or violate the rights of AV or any other party; and (c) not use Third-Party Products in furtherance of criminal, fraudulent, or other unlawful activity.
7.2 Application Provider; Store/Listing Labels. For any Application that constitutes a Third-Party Product, the applicable Application Provider is the third party identified in the Application, in an app store listing or listing within the Services, or in the third party’s terms, policies, or notices made available in connection with that Application. Any “provider,” “developer,” “seller,” “author,” or similar label displayed within the Services (including in an app directory or listing) is provided for convenience only and is not determinative of the Application Provider or the party legally responsible for the Application.
7.3 Open-Source Software
7.3.1 OSS Components. The Services may include or depend on Open-Source Software. Open-Source Software is not licensed to you under this Agreement. Instead, each Open-Source Software component is licensed to you under the terms of the applicable OSS Licenses.
7.3.2 Precedence. To the extent this Agreement conflicts with an OSS License for Open-Source Software, the OSS License controls solely with respect to that Open-Source Software.
7.3.3 Agreement Restrictions Do Not Override OSS Licenses. Any restrictions in this Agreement (including restrictions on copying, modification, reverse engineering, redistribution, or sublicensing) do not apply to Open-Source Software to the extent such restrictions are prohibited by the applicable OSS Licenses.
7.3.4 Notices and License Texts. AssetView may provide required Open-Source Software notices, attributions, and license texts (including any required offers or source-availability information) through the Services, on AV Websites, and/or in a notices file included with installed clients or other distributed materials (collectively, “OSS Notices”). The OSS Notices are provided for notice purposes and are incorporated by reference into this Agreement solely to the extent required to satisfy applicable OSS Licenses.
7.3.5 Disclaimer for Open-Source Software. Open-Source Software is provided by their respective authors and contributors “AS IS,” without warranties of any kind, to the maximum extent permitted by law. Nothing in this Agreement expands any warranty, support obligation, or liability for Open-Source Software beyond what is required under applicable OSS Licenses.
7.3.6 Survival. Your rights under applicable OSS Licenses for Open-Source Software survive termination of this Agreement to the extent provided by those OSS Licenses.
8. Disclaimer of Warranties
8.1 YOUR USE OF THE SERVICES, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASSETVIEW, ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY PARTNERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY, "SUPPLIERS") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT THE SERVICES ARE FIT FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, OR THE ACCURACY, RELIABILITY, QUALITY OF CONTENT IN OR LINKED TO THE SERVICES. ASSETVIEW AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION. IF THE EXCLUSIONS FOR IMPLIED WARRANTIES DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES ARE LIMITED TO 14 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF THE SERVICES, WHICHEVER IS SOONER.
8.2 DOCUMENTATION DISCLAIMER. ANY USER GUIDES, HELP MATERIALS, TECHNICAL DOCUMENTATION, RELEASE NOTES, AND SIMILAR MATERIALS THAT ASSETVIEW MAKES AVAILABLE IN CONNECTION WITH THE SERVICES (“DOCUMENTATION”) ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THE DOCUMENTATION DESCRIBES INTENDED USE AND FUNCTIONALITY, BUT DOES NOT CONSTITUTE A GUARANTEE, WARRANTY, OR REPRESENTATION REGARDING THE SERVICES’ PERFORMANCE, CAPABILITIES, AVAILABILITY, OR ACCURACY. NOT ALL FEATURES DESCRIBED IN THE DOCUMENTATION ARE AVAILABLE IN ALL EDITIONS OF THE SERVICES. ASSETVIEW DISCLAIMS RESPONSIBILITY FOR ERRORS, OMISSIONS, OR INACCURACIES IN THE DOCUMENTATION AND DOES NOT WARRANT THAT THE SERVICES WILL OPERATE AS DESCRIBED IN THE DOCUMENTATION.
8.3 ASSETVIEW DOES NOT PROVIDE PROFESSIONAL ADVICE OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LEGAL, ACCOUNTING, FINANCIAL, TAX, HEALTH CARE, OR REAL ESTATE ADVICE. “MATERIALS” MEANS ANY INFORMATION, CONTENT, OR OUTPUTS MADE AVAILABLE THROUGH ASSETVIEW’S WEBSITES, APPLICATIONS, AND SERVICES, INCLUDING THROUGH ANY THIRD-PARTY APP, INTEGRATION, OR OTHER THIRD-PARTY PRODUCT, AND INCLUDING WITHOUT LIMITATION ANY OPINIONS, ANALYSES, PRICING, QUOTATIONS, ALERTS, INDICATORS, MODELS, OR OTHER MARKET DATA PRESENTED. MATERIALS ARE PROVIDED FOR GENERAL INFORMATIONAL, EDUCATIONAL, AND ENTERTAINMENT PURPOSES ONLY AND AS GENERAL MARKET INFORMATION. THIRD-PARTY APPS ARE PROVIDED BY THEIR RESPECTIVE PROVIDERS, NOT ASSETVIEW, AND ASSETVIEW DOES NOT CONTROL, ENDORSE, OR ASSUME RESPONSIBILITY FOR THIRD-PARTY APP CONTENT OR ANY MATERIALS PROVIDED BY OR THROUGH THIRD-PARTY APPS. MATERIALS DO NOT CONSTITUTE LEGAL, TAX, FINANCIAL, OR INVESTMENT ADVICE, AND ARE NOT INVESTMENT RESEARCH. NOTHING IN THE SERVICES SHOULD BE CONSTRUED AS A RECOMMENDATION, ENDORSEMENT, INDUCEMENT, OFFER, OR INVITATION TO BUY, SELL, OR HOLD ANY SECURITY OR OTHER ASSET, OR TO ENGAGE IN ANY INVESTMENT ACTIVITY OR STRATEGY. FOR THE AVOIDANCE OF DOUBT, ANY PROFESSIONAL SERVICES PROVIDED BY ASSETVIEW (INCLUDING IMPLEMENTATION, CONFIGURATION, TRAINING, OR SUPPORT) ARE PROVIDED SOLELY TO ASSIST WITH THE DEPLOYMENT AND USE OF THE SERVICES AND DO NOT INCLUDE LEGAL, TAX, ACCOUNTING, FINANCIAL, INVESTMENT, OR OTHER PROFESSIONAL ADVICE.
8.4 YOU ARE RESPONSIBLE FOR YOUR OWN INVESTMENT DECISIONS. YOU SHOULD CONSULT QUALIFIED LEGAL, TAX, AND FINANCIAL PROFESSIONALS BEFORE BUYING, TRADING, OR SELLING ASSETS, AND YOU SHOULD CONDUCT YOUR OWN INDEPENDENT RESEARCH AND DUE DILIGENCE. ALL INVESTMENTS INVOLVE RISK, INCLUDING THE POSSIBLE LOSS OF PRINCIPAL, AND MAY BE VOLATILE. PAST PERFORMANCE IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. ASSETVIEW DOES NOT GUARANTEE THE ACCURACY, TIMELINESS, OR COMPLETENESS OF ANY MATERIALS MADE AVAILABLE THROUGH THE SERVICES, AND MATERIALS MAY CHANGE WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSETVIEW DISCLAIMS LIABILITY FOR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF, OR RELIANCE ON, THE SERVICES OR ANY MATERIALS MADE AVAILABLE THROUGH THEM, INCLUDING WITHOUT LIMITATION ANY LOSS OF PROFITS, WHETHER DIRECT OR INDIRECT.
8.5 ASSETVIEW, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE SERVICES WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS. ASSETVIEW MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; ANY LOSS, DAMAGE OR SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES. IN USING THE SERVICES, YOU ACKNOWLEDGE THAT NO METHOD OF TRANSMISSION OVER THE INTERNET, OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE.
8.6 ASSETVIEW SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY DELAYS IN PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT AS A RESULT OF ANY EVENT BEYOND ITS REASONABLE CONTROL INCLUDING, BUT NOT LIMITED TO: ADVERSE WEATHER CONDITIONS, INTERNET OUTAGE OR INTERRUPTION OF SERVICE, DENIAL OF SERVICE ATTACK, TELECOMMUNICATIONS OR POWER OUTAGE, FIRE, FLOOD, CIVIL DISOBEDIENCE, LABOR DISRUPTIONS, STRIKES, LOCKOUTS, SHIPPING DISRUPTIONS, EMBARGOES, TERRORISM, NATURAL DISASTER, WAR, OR ACTS OF GOD.
9. Limitation of Liability and Indemnity
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF ASSETVIEW, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES DURING THE ONE (1) MONTH PRIOR TO SUCH CLAIM, OR (B) ONE DOLLAR ($1). SUBJECT TO APPLICABLE LAW, ASSETVIEW, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES; OR (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET ASSETVIEW SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF ASSETVIEW AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF ASSETVIEW, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE.
YOU AGREE TO INDEMNIFY AND HOLD AV AND ITS AFFILIATES AND SUPPLIERS HARMLESS FROM ANY AND ALL CLAIMS, LIABILITY AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS, ARISING OUT OF YOUR USE OF THE SERVICES OR BREACH OF THIS AGREEMENT (COLLECTIVELY REFERRED TO AS "CLAIMS"). AV RESERVES THE RIGHT, IN ITS SOLE DISCRETION AND AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY CLAIMS. YOU AGREE TO REASONABLY COOPERATE AS REQUESTED BY AV IN THE DEFENSE OF ANY CLAIMS.
10. Services Modification, Access, Cancellation, and Termination
10.1 Modification to Services. The Services may periodically be updated with tools, utilities, improvements, third-party applications, or general updates to improve the Services. You agree to receive these updates. We have the right, in our sole discretion at any time, to discontinue, revise, update, or otherwise modify the Services or alter your access to the Services. We do not guarantee backward compatibility of our Services and Application Programming Interface (API). You may reject any changes to the Services by discontinuing use of the Services. Your continued use of the Services will constitute your acceptance of and agreement to such changes.
10.2 Beta Features. From time to time, AV may, at its sole discretion, include new and/or updated Beta Features (defined herein) in the Services for your use and which permit you to provide feedback (fees may apply). You understand and agree that your use of the Beta Features is voluntary and AV is not obligated to provide you with any Beta Features. You understand that once you use the Beta Features, you may be unable to revert back to the earlier non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Features back to the earlier non-beta version. The Beta Features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from any connected device. You acknowledge and agree that all use of the Beta Features is at your sole risk.
10.3 Service Storage and Access. AV shall have the right, in its sole discretion to establish or change limits concerning use of the Services, temporarily or permanently, including but not limited to: (a) the amount of storage space you have on the Services at any time; and (b) the number of times (and the maximum duration for which) you may access the Services in a given period of time. AV reserves the right to make any such changes effective immediately to: (a) maintain the security of the system or user access information; or (b) to comply with any laws or regulations. You may reject changes by discontinuing use of the Services to which such changes relate. Your continued use of the Services will constitute your acceptance of and agreement to such changes. AV may, from time to time, perform maintenance upon the Services resulting in interrupted service, delays, or errors in the Services.
10.4 Support; Maintenance; No Service Level Agreement. AssetView may provide customer support for the Services through the channels we make available from time to time (for example, in-product support, email support, help center resources, or community forums). Any support is provided at AssetView’s discretion and may be modified, limited, or discontinued at any time. AssetView does not guarantee response times, resolution times, or that any particular issue will be resolved. The Services may be unavailable, delayed, or subject to interruptions due to scheduled or unscheduled maintenance, updates, upgrades, emergency changes, or factors outside of AssetView’s reasonable control. No service level agreement (“SLA”), uptime commitment, or service credit obligation applies unless expressly set forth in a written order form or applicable Product Terms signed by AssetView, in which case that SLA (if any) will apply only as stated therein and only to the specific Services covered by it.
10.5 Renewal, auto-renewal, and billing terms.
(a) Each Application renews on its own. Each Application Subscription is offered for a Subscription Term stated at the point of purchase, normally monthly or yearly. Unless you cancel before the end of the then-current Subscription Term, that Application Subscription renews automatically for a further Subscription Term of the same length, at AssetView’s then-current rate for that Application, plus applicable Taxes. Cancelling one Application Subscription does not cancel your others and does not close your Account; Section 10.6(b) states what happens to that Application and its User Content.
(b) Your authorization. By starting a paid Application Subscription, including by allowing a Trial to convert, you authorize AssetView and its payment processors to charge your selected payment method on a recurring basis for the subscription Fees for that Application, billed in advance for each Subscription Term, and for any usage fees billed in arrears for that Subscription Term, without further authorization for each renewal, unless applicable law requires otherwise. Usage fees do not accrue during a Trial.
(c) How to stop it, in one place. You may cancel any Application Subscription at any time. You do not need to contact us, telephone us, or explain why.
(d) Notices and price changes. AssetView may give renewal, billing, and service notices by email to the address associated with the Account, by notice within the Services, or by posting within the Services or on AV Websites. If AssetView changes the price of an Application Subscription or materially changes its renewal terms, AssetView will give advance notice consistent with applicable law, and generally at least thirty (30) days in advance. The change takes effect at the start of your next Subscription Term for that Application, and you may cancel before then.
10.6 Cancellation, changes of plan, and refunds.
(a) Cancellation. You may cancel an Application Subscription at any time within the Services. Cancellation stops the automatic renewal of that Application Subscription and takes effect on the last day of the Subscription Term during which you cancel. You keep the Application’s paid features through the end of that Term.
(b) After an Application Subscription ends. When a cancelled Application Subscription reaches the end of its Subscription Term, or a Trial ends without converting, that Application’s paid features stop. Your Account is not closed, this Agreement continues, and your User Content is not deleted. We keep it so that you can pick up where you left off. If the Application offers a Level at no charge and your User Content fits within its limits, the Application continues on that Level. Otherwise the Application enters Read-Only Mode under Section 3.8, in which you can still view and export your User Content. You may subscribe again, export your data, or delete a portfolio or your Account (Section 10.10) at any time. If your Account is a Non-Paid Account and becomes dormant, Section 10.10.3 applies.
(c) Moving to a smaller subscription. A change to a lower-priced Level of the same Application takes effect at the end of the then-current Subscription Term. You keep what you are paying for until then, and you are not charged again at the higher rate. Before you confirm the change, the Services will tell you if your User Content exceeds a limit of the lower-priced Level. If it does when the change takes effect, that Application enters Read-Only Mode under Section 3.8 and you pay the lower-priced Level’s Fees until you bring your User Content within its limits, move to a Level that fits, or cancel.
(d) Moving to a larger subscription. A change to a higher-priced subscription for the same Application takes effect immediately, and AssetView charges the difference for the remainder of the then-current Subscription Term on a prorated basis. The Services will show you the amount before you confirm.
(e) Refunds. Except as required by applicable law or expressly stated in applicable Product Terms or an Order Form, Fees already paid are not refundable, including on cancellation. Cancelling stops future charges; it does not reverse a charge already made for a Subscription Term you are part way through, and you keep the Application’s paid features for the remainder of that Term.
(f) Deleting a portfolio. If you delete a portfolio that is carrying a paid Application Subscription, that Application Subscription is cancelled at the moment you delete the portfolio, without proration and without refund of any invoice already issued, except where applicable law requires otherwise. Deleting a portfolio does not close your Account. To delete your Account, see Section 10.10.
10.7 Termination of Services. AV may, in its sole discretion and without notice, restrict, deny, terminate this Agreement, or discontinue or suspend the Services, effective immediately, in whole or in part. Reasons for taking such action include but are not limited to: (a) to protect the integrity or availability of the Services or systems; (b) to ensure compliance with AV policy; (c) if you no longer agree to receive electronic communications from AV; (d) if we determine that your use of the Services substantially exceeds or differs from normal use by other users; (e) if we determine that your use of the Services is in violation of this Agreement or raises suspicion of fraud, conduct inconsistent with the intent of the License, misuse, security concern, illegal activity or unauthorized access issues; or (f) if we determine that your use of the Services conflicts with AV's interests or those of another user of the Services. Upon AV notice that your use of the Services has been terminated, you must immediately stop using the Services and any outstanding payments will become due. Any termination of this Agreement shall not affect AV's rights to any payments due to it including, but not limited to, usage fees, and fees for Applications. AssetView may end a Trial at any time, as stated in the definition of Trial. Section 10.10 states when AssetView may delete an Account and what happens to your User Content on termination under this Section 10.7.
10.8 Survival. The following provisions survive termination or expiration of this Agreement: Section 2.1 (Restrictions, to the extent applicable after termination, restrictions relating to benchmarking or competitive analysis, security testing, and misuse of the Services); Section 2.2 (Prohibitions); Section 2.3 (Export Controls); Section 2.4 (Property Rights); Section 3 (fees owed and payment obligations accrued before termination); Section 4.4 (Feedback); Section 4.5 (User Content Ownership; License to Process User Content); Section 6.2.3 (Indemnification for Third-Party Personal Information); Section 7.3 (Open-Source Software); Sections 8–9 (Disclaimers; Limitation of Liability; Indemnity); Section 10.10 (Deletion of User Content and of your Account); Sections 11–15 (AssetView Confidential Information; Governing Law; Language; General; Notices; and any provisions that by their nature are intended to survive (such as accrued rights to payment).
10.9 Agreement Modification. We reserve the right to modify this Agreement, in our sole discretion, at any time, and the modifications will be effective when posted through the Services or on our websites or when we notify you by other means. Where AssetView makes a material change to this Agreement, AssetView will ask you to accept the new version before you continue to use the affected Services, or will give notice as applicable law requires. It is important that you review this Agreement whenever we modify it because your continued use of the Services indicates your agreement to the modifications. When you accept a version of this Agreement, AssetView records the version you accepted and the time of acceptance.
10.10 Deletion of User Content and of your Account.
10.10.1 While your Account is open. AssetView does not delete your User Content while your Account is open, except at your direction, for User Content that Section 4.1 permits AssetView to remove, and for Sandbox data (Section 1.6). The end of a Trial or of an Application Subscription does not delete it (Section 10.6(b)); Read-Only Mode does not delete it (Section 3.8); and a change to the limits of the Services under Section 10.3 does not delete it. Your User Content and your Account are deleted only as stated in this Section 10.10.
10.10.2 Deletion by you. You may delete your Account within the Services, after confirming your identity. Deletion is not reversible and cannot be withdrawn once it has begun. On deletion, AssetView cancels any Application Subscription then in effect, without proration and without refund of any invoice already issued except where applicable law requires otherwise, and deletes your User Content and your Account as stated in Section 10.10.5. You may also delete a single portfolio at any time; Section 10.6(f) states the effect on an Application Subscription that the portfolio carries.
10.10.3 Deletion by AssetView of a Non-Paid Account. AssetView may delete a Non-Paid Account only as stated in this Section 10.10.3. This Section 10.10.3 does not limit AssetView’s right to terminate this Agreement or your access under Section 10.7; Section 10.10.4 states what happens to your User Content then. For purposes of this Section 10.10.3, an Account is “dormant” when no User has signed in to the Services during the stated period. For a Non-Paid Account in which no portfolio holds any data sixty (60) days after the Account was created, AssetView may delete the Account after giving notice to the email address associated with the Account. For a Non-Paid Account that has been dormant for more than one hundred and twenty (120) days, AssetView may delete the Account after giving thirty (30) days’ notice to that email address; signing in during the notice period keeps the Account open. A deletion by AssetView under this Section 10.10.3 is carried out as stated in Section 10.10.5 and the AssetView Products and Services Privacy Policy, and the same records, and only those records, survive it.
10.10.4 Deletion after termination. If AssetView terminates this Agreement or your access under Section 10.7, the Deletion Period applies to your User Content, and AssetView then deletes your User Content and your Account as stated in Section 10.10.5.
10.10.5 What is deleted and what survives. On any deletion of your Account under this Section 10.10, and after termination under Section 10.7, AssetView purges your User Content and the information associated with your Account from its active production systems, within a commercially reasonable time and subject to normal backup cycles and technical constraints, except for the following records:
(a) records of amounts charged, refunded, and paid, together with the associated invoices and tax records, kept for no longer than seven (7) years;
(b) records showing that a specified version of an AssetView agreement, policy, or disclosure was presented to and accepted by a User, and when, kept for no longer than seven (7) years;
(c) a redacted record of each permission a User granted within the Services, identifying the permission, its scope, its version and the date, kept for no longer than seven (7) years;
(d) a record of the deletion itself, identifying the stages performed, the date, whether the deletion was requested by the User or performed by AssetView, and the quantities of records removed, kept for no longer than seven (7) years, together with the record of any refund settled manually; and
(e) a permanent marker recording that an Account was deleted and when, which AssetView retains indefinitely in order to confirm the deletion and to prevent a deleted Account from being reinstated.
Each record described in (a) through (e) is held under a one-way identifier rather than under a User's name, email address or Account identifier. Nothing else is retained after deletion, other than as required by a legal, security, fraud-prevention, dispute, or compliance hold. For clarity, User Content may persist for a limited period in encrypted backups, disaster recovery systems, or logs subject to normal backup cycles, technical constraints, and rolling deletion/overwriting, as described in the AssetView Products and Services Privacy Policy. The AssetView Products and Services Privacy Policy describes deletion, retention, and the limits of each in full, and controls in the event of a conflict with this Section as to the retention and deletion of data. This Agreement controls as to the cancellation of Application Subscriptions and any refund.
11. AssetView Confidential Information
11.1 In connection with your use of the Services, you may receive or have access to AssetView’s non-public information, including, but not limited to, product features and designs, pricing, roadmaps, documentation, source code and APIs, security measures, performance information, and other technical, business, or operational information that is marked or otherwise should reasonably be understood to be confidential (“AssetView Confidential Information”).
11.2 AssetView Confidential Information does not include information that you can demonstrate: (a) is or becomes publicly available through no fault of yours; (b) was lawfully known to you without confidentiality obligations before you received it from AssetView; (c) is lawfully received from a third party without breach of any confidentiality obligation; or (d) is independently developed by you without use of AssetView Confidential Information.
11.3 You will protect AssetView Confidential Information using at least reasonable care (and no less than the care you use to protect your own confidential information), will not use it except as necessary to access and use the Services as permitted by this Agreement, and will not disclose it to any third party except to your employees and contractors who have a need to know for permitted purposes and who are bound by confidentiality obligations at least as protective as this Agreement.
11.4 You may disclose AssetView Confidential Information to the extent required by law, regulation, subpoena, or court order, provided that (to the extent legally permitted) you give AssetView prompt written notice and reasonable cooperation to seek protective treatment, and you disclose only the minimum amount required. You may also disclose AssetView Confidential Information to your attorneys, accountants, and auditors on a confidential basis as reasonably necessary. For clarity, nothing in this Section authorizes you to disclose AssetView Confidential Information to provide financial or investment advice.
11.5 Upon AssetView’s request, you will promptly return or destroy AssetView Confidential Information in your possession or control, except that you may retain copies required by law or retained in routine archival backups, provided that any retained information remains subject to this confidentiality obligation.
12. Governing Law and Jurisdiction
12.1 Governing Law; Equitable Relief. This Agreement is governed by the laws of the State of Florida, without regard to conflict of laws principles. You acknowledge that a breach or threatened breach of this Agreement (including any violation of AssetView’s intellectual property rights, Confidential Information, or unauthorized access to the Services) may cause irreparable harm for which monetary damages may be inadequate. Accordingly, AssetView may seek injunctive or other equitable relief in any court of competent jurisdiction, in addition to any other remedies available at law or in equity.
12.2 Jurisdiction; Venue. Except for actions seeking injunctive or other equitable relief under Section 12.1, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and the parties irrevocably submit to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.
13. Language
13.1 Translation. Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern. In the event of a dispute the parties confirm that they have requested that this Agreement and all related documents be drafted in English.
14. General
14.1 Additional Terms. Section headings are for reference purposes only and do not limit the scope or extent of such section. This Agreement is the entire agreement between you and AV regarding its subject matter and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The validity or un-enforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement. No failure or delay by AV exercising any right, power or privilege under this Agreement will operate as a waiver thereof. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. AV may assign or transfer this Agreement at its sole discretion. You may assign or transfer this Agreement only with prior written approval from AV which may be requested via an email to legal@assetview.com.
14.2 Interpretation. For purposes of this Agreement, the words “include,” “includes,” and “including” are deemed to be followed by the words “but not limited to,” whether or not expressly stated.
15. Notices
15.1 Notices to you. AssetView may provide notices and other communications under this Agreement (“Notices”) to you by one or more of the following methods: (a) email to the address associated with your Account; (b) in-Services notifications; (c) posting within the Services or on the AV Websites; or (d) any other method reasonably designed to provide notice to you. You are responsible for keeping your Account contact information current and for monitoring Notices delivered through the Services.
15.2 Notices to AssetView. Formal legal notices to AssetView (including notices of termination, alleged breach, or the commencement of legal proceedings) must be sent in writing by certified mail or a nationally recognized courier to: AssetView LLC, Attn: Legal, 66 W Flagler Street, Suite 900, PMB 12192, Miami, Florida 33130, United States. You may also send a courtesy copy by email to legal@assetview.com, but email alone does not constitute formal notice to AssetView unless required by applicable law. Routine communications (questions, support requests, or privacy inquiries) may be sent by email to legal@assetview.com.
15.3 When notice is effective. Notices are deemed received: (a) if delivered through the Services, when first made available; (b) if posted on the Services or AV Websites, upon posting; and (c) if sent by certified mail/courier, upon confirmed delivery or refusal of delivery.
15.4 Legal process. Nothing in this Section limits AssetView’s ability to respond to lawful requests, subpoenas, court orders, or other legal process, or to provide Notices required by law.