Connectors

Overview

• A Connector syncs data (read-only) from a real-world financial relationship into your AssetView portfolio.
• When you use a Connector, AssetView will automatically create and maintain your Accounts and Assets in AssetView.
• Connectors use one of two access methods:
  • Log In: You authenticate through a supported provider (e.g., Plaid for institutions like Schwab, JP Morgan, and Fidelity). These connections are read-only—AssetView cannot place trades, move money, or change settings at the institution.
  • API Key: Some platforms require an API key (common with crypto exchanges). We strongly recommend creating keys that are restricted to read-only access whenever possible.
• After a Connector sync completes, its data appears in your portfolio.

Connector Type Chart

How Connectors work

When you use a Connector, AssetView:

1. Authenticates access (Log In or API Key).
2. Syncs data from the institution or platform.
3. Creates or matches AssetView records:
   • Accounts represent the real-world account (or wallet/exchange account).
   • Assets represent the holdings found in that account.
4. Keeps data up to date on future syncs so your portfolio reflects the latest available information.

What Gets Created Automatically

Depending on the Connector, AssetView may create or update:

• Accounts (e.g., Brokerage, Bank, Exchange, Wallet)
• Assets (e.g., tickers, funds, crypto tokens, cash positions)
• Holdings / balances (quantities, market values, cash)
• Metadata (institution name, account identifiers, symbols, chains, etc.)

Some Connectors provide holdings and balances but may not provide complete historical activity. If you need to fill gaps, use Quick Add.

Access Methods and Security

Log In Connections

• Log In connections are read-only from AssetView’s perspective.
• AssetView cannot trade, transfer funds, or change institution settings.
• You can disconnect a Connector at any time.

API Key Connections

For crypto exchanges and certain platforms:

• Create API keys with read-only permissions whenever possible.
• Avoid keys that allow trading, withdrawals, or transfers.
• Store keys in a secure password manager until you add them to AssetView.

Recommended API Key settings

• ✅ Read permissions (balances, positions, transaction history)
• ❌ Trading permissions
• ❌ Withdrawal permissions
• ❌ Admin / account-management permissions (if optional)
• ✅ IP allowlisting (if supported and practical)

Sync Behavior

When Does a Connector Sync?

• You can sync on demand using the Sync Button ( ) or from each Connector.

What Happens on Re-sync?

• Existing Accounts/Assets are updated with the latest data
• New holdings are added when
• Closed positions may be reduced to zero or marked inactive (depending on what the Connector provides)

How Long Does Syncing Take?

Most syncs complete quickly, but timing depends on:

• Institution response time
• Amount of data returned

Data Mapping Rules

AssetView aims to keep your portfolio consistent across Connectors.

Matching and Deduplication

• If a synced Asset matches an existing AssetView Asset (same symbol/identifier), AssetView links the Connector data to it.
• If an Asset can’t be confidently matched, AssetView may create a new custom asset (you can rename or merge later).

Renaming

• You can rename Accounts and Assets in AssetView without changing anything at the institution.
• Renaming is helpful when you connect multiple similar accounts across institutions.

Reset or Delete a Connector

View Data by Connectors

• You may see all transactions from a Connector in the Connectors view
• You may also filter by Connector when viewing transactions in Account and Asset views

Troubleshoot

“Login Required” or “Re-authenticate”

• Your institution may have expired the session.
• Re-authenticate from a Connector and sync again.

MFA / 2FA Prompts

• Some institutions require periodic verification.
• Complete the prompt and re-run sync.

Missing Accounts or Holdings

• Confirm you selected the right institution and the correct login.
• Some institutions require choosing which sub-accounts to share.
• If the data exists at the institution but doesn’t appear after re-sync, disconnect and reconnect the Connector, then sync again.

Duplicate Assets

• Duplicates can occur when symbols or identifiers don’t match cleanly.
• Rename or merge duplicates, then re-sync.

API Key Errors (Crypto Exchanges)

• Confirm the key is active and read-only.
• Confirm the key supports the required endpoints (balances/positions/history).
• If IP allowlisting is enabled, ensure access isn’t being blocked.

Quick Add

If you prefer not to connect a real-world account—or you need to add missing history—use Quick Add:

• Quick Add lets you add accounts, assets, and transactions manually.
• It’s also useful for private investments, real estate, or any assets that don’t support the use of a Connector.

Related Support Topics

• Accounts
• Asset Creation
• Quick Add